Phelan Insurance Agency, Inc. was founded in 1949 by Bernard W. Phelan in Versailles, Ohio. As a new agency in a small community, the primary opportunities involved personal insurance. However, utilizing his background as an independent claims adjuster, B. W. Phelan was able to make inroads into the business insurance market. Tragically, B. W. Phelan passed away suddenly in 1962 and his son, James (Jim) B. Phelan, stepped in to run the Agency as he completed his senior year of college.
Jim began growing the business throughout western Ohio. The agency continued to expand with specialized programs and spanned a larger geographic area. In 1993, Phelan moved into its current location in Versailles to take advantage of technology advances to enhance customer service. In 2009, Phelan Insurance opened a second location in the Cincinnati-West Chester area. Jim remained active in the business until his death in February 2015. Today, Jim's two sons, Todd Phelan and Brent Phelan continue to run the family business.
The business model that Phelan Insurance Agency operates under is simple. We believe that the most profitable, long-term relationships are created when there is a three-way partnership between the insured, the agent and the insurance carrier. We also believe that the best way to establish such a relationship is to provide insureds with a risk management program coupling outstanding and stable insurance carriers with our risk management services. This creates a lower total cost of risk for insureds and a shift from price to value as the key variable in the insurance buying decision.
The mission of Phelan Insurance Agency is to be a leading provider of quality insurance, risk management and employee benefits solutions. We accomplish this through innovative methods and personalized superior service by professionals who care!