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Customer Satisfaction Survey
How would you rate:
Excellent
Very Good
Good
Fair
Poor
The worth of our Value Added Services
The availability and offering of our Value Added Services
Our review and explanation of our Value Added Services
The clarity of forms, correspondence and related instructions we provide
Our timely service and delivery of products
Our willingness to listen and address
your issues and concerns
Our follow-through to resolve issues/concerns
(timely, courteous and consistent manner)
Our review of your coverages and exposures
Your meetings in relation to:
a.) Producer (Agent) Preparedness
b.) Focus on long-term risk reduction
What would your overall grade
of Phelan Insurance Agency be
Additional comments or suggestions:
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