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Customer Tools

We understand your life is busy!

At Phelan Insurance, we work to provide you with the online tools to make life a little less hectic. If you need assistance accessing or using any of these tools, please contact us at:



Make Payment By Check

Set up a secure one-time or reoccurring payment by providing your bank account and routing numbers.

Make Payment By Credit Card

security & delivery fee applies to credit card payments.

Live 24/7 Support

Call our office at 800-843-3069 for a live service professional 24 hours a day, 7 days a week, 365 days a year!

Phelan Connect

Phelan Connect is a customized website that can become your first resource for time-saving risk management and OSHA resources whenever you need them! This service is provided at no cost to our clients. 

Certificate of Insurance & Policy Management

We provide the flexibility and support needed with customer support 24 hours a day, 7 days a week. Our partnership with CSR24 provides self-service access to certificate issuance and management, policy information, auto ID cards and much more.

Motor Vehicle Reports (MVRs)

Driver motor vehicle reports play a vital role in evaluating risk and reducing liability. Our partnership with iiX, provides nationwide access to Motor Vehicle Reports and a variety of screening solutions.

Claims Reporting

As your claims advocate, we take an active role in managing and monitoring the claims process. It is our priority to ensure your claims are handled appropriately.

Get A Quote

Our agency is committed to protecting your assets and will provide you with a quote for your insurance needs.

Home Inventory Software

If you suffer a catastrophic loss to your home, creating a complete home inventory of your belongings can save you thousands of dollars. Free software is available from the Insurance Information Institute and

Our Locations

Versailles Office

Versailles Office

863 E. Main Street
Versailles, OH 45380
Main office: 937-526-3111
Toll free: 800-843-3069
Fax: 937-526-5178
West Chester Office

West Chester Office

8763 Union Centre Blvd
West Chester, OH 45069
Main office: 513-762-1678
Toll free: 800-843-3069
Fax: 937-526-5178

Our Providers


Phelan's is quick to answer our questions. They keep our policies updated and current.

John H.
Been a client for years. Everyone has always been helpful.

Joyce B.
Quick help and response time and the online system works flawlessly for Certs for me.

Joel P.
Everyone that works at Phelan is very polite, courteous & very helpful.

Steve M.
They are very nice people. They are quick to get me answers & help me with whatever I need. Appreciate everything they do for us!!

Johnnie H.
Thank you again for all of the hard work and planning you did for our company meetings. I think the personalized folders were wonderful and much appreciated. I can’t thank you enough for all of the hard work you do!

Kelly D.
We have been with Phelan’s for 35 years. Now my children are starting their policies there!

Kim B.
Everyone that I have dealt with at Phelan has always been extremely nice and easy to talk to. Brent takes his time and sits down and explains the policies to me as well as any new changes that might be coming down the road. He is not pushy about the coverage we should have and is willing to come and talk to my board to explain things to them when I don't feel comfortable enough to do so. I also receive informational emails that I can share with my staff and board if I desire. They go above and beyond to keep my district safe.

Jodie R.
Good insurance, Good people, Nice price

Douglas L.
Prompt service, friendly and knowledgeable staff. Competitive rates!

Stephanie S.
Personable staff and ease of renewals. Clear, concise direction and explanations when necessary.

David W.
Been with Phelans for a couple of years. Great coverage on my car and home insurance, reasonable rates, and you can actually talk to your agent on the phone!

Jane B.
I wish all insurance agencies were as nearly responsive as you are. Thank you!

Leasing Company
Literally within 25 minutes I received my document! Now that is service!

Karen P.
Office support, friendly patient service.

Lock and Load Transport Inc.